Contact BeTheClip

Get help with your account, a photo, a video or a request about your data.

Tell us what happened

Email [email protected] with your account email and a short description. For a video problem, include the job reference and what you expected to happen. This helps us find the relevant request.

Privacy and account requests

You can use the same address to ask about your information or request account or data deletion. Requests are handled manually; we may ask you to confirm that the account or information belongs to you.

Keep account details secure

Do not send your password, verification link, password-reset link or full payment-card details. Avoid sending personal photos unless support explains why they are needed and how to provide them securely.